Role Of AI In HR in 2020
Everyone knows that AI has made a great entry in our lives and
now everyone is totally dependent on its services which are not less than a
miracle. There is hardly any field left that is not being touched by Artificial
intelligence. AI has revolutionized the way of almost all industries. Yes, all
industries have started making use of AI these days in different ways.
In
this blog, we will discuss how it is playing an important role in reinventing
Human resources. Well, it has transformed the way of the HR department by
automating tasks like hiring, onboarding, learning, and development, allowing
HR teams to focus more on creative and strategic work.
According
to a survey, IBM recently released a research report titled “The Business case for AI in HR.”
It summarizes IBM’s extensive
experience in implementing AI into its HR processes and talent management
strategies. One key insight from the report is that if HR is working with a
trusted technology partner rather than developing its own AI application, “you
do not need AI expertise but rather an analytical approach, the desire to
understand how the technology works and how to use it effectively.”
“According
to the report, what matters just as much as that analytical approach is for HR
to be much more knowledgeable about their organization. This is particularly
important when it comes to AI applications because they often work across
functional areas to serve employees. For example, assignments overseas can now
integrate with career development, so that relevant new role opportunities are
flagged directly to suitable employees.”
Now,
it’s time to discuss the benefits of Artificial intelligence in HR. but before
that let’s have a look at the compact definition of Artificial intelligence.
What is Artificial
Intelligence?
AI is the latest technology which makes machines to perform the task with intelligence. These machines do not perform like traditional machines
which were used to program for some specific, repetitive motion. Instead,
these machines are capable enough for adapting to different situations.
Let’s
take a deep dive into the fact through which we can get to know what actually
are the benefits of Artificial intelligence in HR:
Automation
Well,
automation is one of the most important advantages of Artificial intelligence
in the field of HR business. With the help of Artificial intelligence, things
like repetitive and time-consuming tasks can be done easily and quickly. With
the help of AI-based software, you can analyze numbers of job networking sites
by scouring through candidate’s online presence via social media platforms and
predict how likely they are to accept the role if offered to them. You can find
an amazing tracking system in these AI-based HR tools which run on algorithms
and are really helpful in decreasing the burden of HR acquisition and
management tasks.
Resume Screening
We can understand that going with resume screening is not that
difficult and it does not require rocket science or other super skills but at the same time it could be said that it is hectic work. There is only a simple
requirement that every candidate needs for the resume screening in order to get
shortlisted and plenty of time.
So,
this is the place where AI places humans equally. The only thing that is
required is to provide the information to the AI platform and then it will do
all things itself. Besides the screening of the resumes, this AI can be moved
into the database in order to find those candidates who are looking for new job
openings.
Chatbot
There is no doubt that the Recruitment process is very hectic
and it becomes very difficult to find the right requirement for the job
placement. AI can lower the burden of recruitment in the form of chatbots. Yes,
chatbots are really helpful in lifting up the burden of the Recruiters by
handling the work of social media platforms and company pages so that the
necessary information could be assembled properly. So, this is really helpful
for the HR staff to have much focus on the interview process instead of hectic
technical and repetitive tasks. You might have seen that customer support
chatbots have become so common and are being widely used in all industries. And
this can somehow do amazing work in the field of HR for the staff members. This
may be really helpful in the HR department in order to get feedback, queries , and reports of the whole organization with the help of a centralized support
system.
AI in Streamlining Employees Onboarding
After
the completion of the hiring process, AI tools can be used to streamline and
improve the subsequent onboarding and training. New employees usually require a
lot of HR’s attention, but much of this attention can be greatly reduced by
using AI programs to introduce them to various aspects and take them through
routine procedures of the organization.
Calendar & Schedule Maintenance
This
is obvious that there are multiple tasks in the organization and it is also
very complex to handle and schedule those tasks depending upon the complexity
of the particular task. Well, this is usually for those employees who are stuck
with personal problems and are not that much particulate in scheduling and
maintaining the company’s calendar regularly. At this time, AI can play a a crucial role in maintaining all these tasks like an individual staff member’s
personal calendar and alert them of upcoming duties, meetings, and deadlines
for good measure.
Retention Boost
AI
is also very helpful in alleviating the retention issues of the company. Staff
members with access to a support system that can redirect them to any manager
or development opportunity at the touch of a button are far more likely to be
content with their job placements. The only thing worse than absent HR ear is a
lack of attention towards the staff – these can be amended by AI
implementation.
Final
words
So,
this is how AI is revolutionizing and reinventing Human resources. Well, I have
tried to explain this on the basis of certain parameters. Ai is contributing to
almost all the fields and similarly like it is making its best contribution to
the HR department. AI-based
HR applications have strong potential to raise employee productivity and help
HR professionals become knowledgeable consultants that boost employee
performance. HR applications empowered by AI have the ability to analyze,
predict, diagnose, and become more powerful and capable resources.
