Emerging HR trends in 2020!!
Today let see HR trends. As we near the end of this year, it’s time to watch out for emerging HR trends in 2020.
According
to Forrester, more than 47% of interviewed executives believe that by
2020, technology will have an impact on more than half of their sales as well
as the future workplace trends.
Organizations
will focus on embracing HR technology to their advantage, strengthening
workforce capabilities, ensuring data security, improving candidate and
employee experiences, and more.
HR trends-
Artificial Intelligence (AI)
In the year 2020, AI-driven solutions
will provide immense innovation across industries. Recruiters can be reliant on
them. However, robots cannot replace human tenacity entirely but it is sure
to add on to their abilities. AI Powered recruitment solution will help in filtering the high volume of resumes and
pre-qualifying candidates based on the job description and skills. Such
solutions will be more in demand in the coming year as recruiters would be able
to identify a candidate’s personality traits and predict their suitability for a
job role. This would not only reduce the hiring efforts but also encourage
unbiased candidate assessment.
Rise of freelancing or on-demand hiring
Freelancing the structure will dominate the HR industry in the near-term. Recruiting on an hourly
basis or project basis drops the cost for the employers and gives higher
flexibility to employees. When the candidates are hired on a temporary or
part-time basis, he/she is required to be compensated with a smaller amount as
compared to a full-time employee. On-demand hiring also boosts the in-house
talent acquisition of the company. Indeed, freelancing has generated an
ecosystem for talent with temporary jobs focused on proficiency.
Use of chatbot
Chatbot
is software that conducts a conversation via auditory or textual methods. It
uses natural language processing and can initiate a human-like communication.
Candidates can get their all FAQs answered through this tool. Implementation of
chatbot in the HR industry ensures 24*7 availability and 'on-demand'
availability.
HR analytics/performance analytics
HR analytics or performance analytics can
help recruiters to improve employee engagement and retention. These run on
machine learning algorithms and aid in gathering, organizing and analyzing the
data related to HR. Overall, that would add to the expansion of the
organization. HR analytics will play a prominent role in:
·
Implementing best, proven recruiting practices
·
Reducing employee turnover
·
Increasing employee experience and satisfaction
·
Managing task automation and process improvement
·
Increasing workforce productivity and engagement
·
Improving workforce planning and talent development
Employee Experience Platforms
Today, employees expect a lot more than just good pay and an ideal work
environment. Employees do not hesitate to review and rate their company
culture, work policies, growth opportunities, compensation, and more on
employment review websites like Glassdoor, Indeed, etc.
Employees share their experiences on these platforms publicly that can
impact the reputation of their company. Thus, improving the employee experience is
the need of the hour. Global HR experts suggest taking the help of advanced HR
technology solutions to enhance employee experience.
With the rapid digital transformation, multiple HCM platforms have come
up in the market, yet there are very few which provide the desired employee
experience. These enterprise HR solutions are highly customizable and configurable,
yet lack in employee engagement and development capabilities.
The year 2020 will see a shift of focus to employee experience platforms
(EXP).
The EXP will provide an integrated solution to manage coaching, career
development, benefits administration, onboarding, performance management and
payroll on a single platform in an intuitive manner. With the evolution of EXP in the upcoming years, we
will see a dramatic shift in the way organizations embrace technology and
manage processes to empower employees.
Employees
require continuous mentoring, training and skill development to perform well in
their jobs. Continuous learning improves employee skills, making employees more
adaptive to the work environment and preparing them to take up different roles
in their company.
The year 2020 will see organizations investing in Virtual and augmented reality,
gamification, geofencing, and other techniques to impart on-the-job training to
their workforce.
Feedback Tools to Improve Engagement
Organizations
will move forward with well-thought strategies to improve workforce engagement
through HR technology innovations.
The
emerging HR trends in 2020 will encourage the use of employee engagement tools and
survey platforms to capture employee opinions and feedback.
Employee satisfaction surveys would help you to connect
with your employees and promote engagement and profitability. These feedback
tools will help management understand employee concerns and take corrective
action plans to retain the best talent.
Final Thought
Each year, global HR leaders come up with
predictions on emerging HR trends. Their predictions are based on an entire
year’s study and analysis of human resource practices and evolving technology.
Though trends may come and go, don’t make an uninformed decision to
follow these blindly. Experts suggest that HR should study yearly predictions,
analyze what works best for their organization, and then implement these in a
phased manner.
If there are any more trends that you would like to add to the list of
these emerging HR trends in 2020, please share your thoughts in the comments
below.
